Enhanced Service Guarantee

At MCG, we believe in keeping our promises. That’s why we offer the industry’s most comprehensive service guarantee.

1. All phone calls and emails made to your designated Customer Service Representative received before 4:00 p.m. CST will be returned the same day.
2. Every Friday is “follow-up day,” which means you can expect a weekly report on the status of each open issue.
3. If #1 or #2 don’t happen, we will credit $200 to your account. Call Veronica Franks at (615) 577-9940 for details.

You deserve more than empty promises about great service. Get great service guaranteed from MCG.

Call 615.467.7090 to schedule your free consultation.

Read More

• We take client service seriously and prove it with the industry’s best guarantee.
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